Supporting Contact Form 7

Every day, we help thousands of people from all over the world solve their problems with Contact Form 7.

There are 5+ million Contact Form 7 users. Every day, 1000’s have problems using the plugin. We are here to help answer and solve those problems.

Why Contact Form 7

It all started as a simple way to contribute to WordPress – I began to answer questions on the WordPress support forum most days.

I heard someone suggest that answering questions on a plugin you are familiar with was a simple & effective way to give back to WordPress.

I’d used Contact Form 7 on many sites and thought that I was pretty familiar with it. Answering questions about this very popular plugin seemed like a good fit for me.

I also knew that the plugin author was Japanese, I thought it might help that I’m a native English speaker (I’m Australian).

I noticed that, like me, many users were looking for an easier way to build and style their forms. This is when I came up with the idea of CF7 Skins and decided to create it.

Lots of people have similar problems using Contact Form 7 every day

While answering questions in the Contact Form 7 Support Forum, I soon discovered that many people have similar problems and questions with using Contact Form 7:

… and those are just a few of the most common.

With 5+ million active installs it’s inevitable that many people will experience these same problems.

Blogging answers for common Contact Form 7 questions

So, I decided to write some blog posts that would help people solve these common questions and issues.

My initial reasoning was simple: If I had posts to refer to, it would make it easier for me to answer some of the questions that got asked nearly every day .. and I could do it more quickly.

I just wanted to make it quicker & easier to answer the questions that got asked nearly every day. This worked quite well and soon I was able to answer many more questions each day.

Unexpected recognition

Then one day, I noticed my Google Analytics had gone mad. My first thought was that I got hacked.

Turns out the author of Contact Form 7, Takayuki Miyoshi, had linked to my blog post in the Contact Form 7 docs. Suddenly, hundreds of people from all over the world were visiting these pages each & every day.

My posts were helping real people, from all over the world, solve their Contact Form 7 problems.

Amazingly, I had never thought to ask Takayuki to link to my posts in the CF7 Documentation.

It made it a lot easier for me, though, to be able to answer common questions by referring to links Takayuki had added in the Contact Form 7 documentation.

An Updated Reference Library

Writing these blog posts also ended up creating a reference library for Contact Form 7 users.

We’ve always put a lot of effort into our CF7 Skins Documentation & apply the same techniques on anything we write for Contact Form 7.

While it’s true to say that a lot of users don’t read documentation, we discovered most people will read when they have a problem with Contact Form 7 they can’t solve.

They also definitely know how to use Google Search.

We continue to write about Contact Form 7

Over the years, we’ve written many more articles about using CF7 Skins and Contact Form 7. We aim to be there to help whenever:

You have a problem using Contact Form 7, or
You want to use the advanced capabilities available in Contact Form 7.

Posting regularly, our focus is on being useful and practical.

We help hundreds of people from all over the world, solve their particular problems with using Contact Form 7 each & every day.

Most of our ideas come directly from your questions in the CF7 Skins premium email support and the Contact Form 7 support forum.

Let us know what question you want answered and sign up for our email newsletter to receive monthly advice, tips, tutorials and news from Contact Form 7 experts.

I still answer questions most days

Years later, I still answer questions in the Contact Form 7 support forum most days. I find it helps me get a better understanding of the issues people face when using Contact Form 7.